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How to Retrieve TRACES Deductor User ID or forgot Login ID

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Sakshi Shah

TDS
TRACES
TRACES Login
TRACES Registration

This article explains the steps to retrieve the deductor user ID from the TRACES portal. To avail of the services on TRACES, it is mandatory to register on the portal. A registered deductor can login to TRACES to file TDS Returns, file correction returns, and download TDS documents. He/She can login to the TRACES account using user id, password, and TAN. If he forgets the user id or password, he has the option to reset it or retrieve it from the TRACES portal.

Reset password on TRACES
Follow the steps to reset the password on your TRACES account
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Reset password on TRACES
Follow the steps to reset the password on your TRACES account
Read More

Steps to Retrieve the User ID or change the User ID on TRACES

  1. Visit the TRACES portal

    Go to the TRACES website. The home page of TRACES will appear on screen. Click on ‘Continue’ on to proceed further

  2. Forgot User ID

    Click on Forgot User ID > Deductor on the home page or click on Forgot User Id (Deductor) on the login pageTRACES Home Page - Deductor Forgot User Id

  3. Enter TAN of deductor

    Enter TAN of Deductor, captcha text, and click on Proceed. You can search for TAN using the service of ‘Know Your TAN‘ on incometaxindiaefiling.gov.inTRACES - Deductor Forgot Password - Enter User ID & TAN

  4. Enter the token number

    The system auto-populates a Financial Year, Quarter and Form Type. You need to complete the KYC verification for the same. Enter the Token Number of a Regular (Original) TDS Return
    Note: Enter the Token Number manually. Do not Copy/Paste. Enter Token Number of an original TDS return and not corrected returnTRACES - Registration_Enter Token Number

  5. Enter CIN details

    Under Part 1, enter Challan Identification Number (CIN) details of a challan used in the TDS return:
    1. BSR Code or Receipt Number
    2. The date on which tax is deposited – enter in dd-mm-yyyy format eg: 10-Jan-2019
    3. Challan serial number or DDO serial number – 5 digit number eg: 00025
    4. Challan amount or Transfer voucher amount – enter the amount with decimal places eg: 1569.00
    5. CD Record Number – It is not mandatory to enter this. It should be filled when the same challan is mentioned more than once in the statement (TDS Return)TRACES - Registration_Enter Challan details

  6. Enter PAN amount combination

    Under Part 2, enter a unique PAN-Amount Combination for Challan.
    If there is no valid PAN in the challan details, select the checkbox:

    PAN as in Statement – Enter the valid PAN reported in TDS Return. You can enter details of a maximum of 3 valid PANs. If there are less than three combinations, enter all combinations (one or two)
    Total Amount Deposited – Enter the TDS deposited for the PAN.
    Enter the amount with decimal places eg: 1569.00
    Examples of unique PAN-Amount Combination:
    Condition 1: – PAN: AAAAA0000N and Amount: Rs.1000, Rs.1000 and Rs.2000, then fill details as
    a) AAAAA0000N & 1000.00
    b) AAAAA0000N & 2000.00
    Condition 2: – PAN AAAAA0000N and Amounts: Rs.1000, Rs.1000, Rs.1500 and Rs.2000, then fill details as
    a) AAAAA0000N & 1000.00
    b) AAAAA0000N & 1500.00
    c) AAAAA0000N & 2000.00
    TRACES - Registration_Enter PAN-Amount details

  7. Authentication code

    The system validates the KYC information and generates an Authentication Code which is valid for the same calendar day for same form type, financial year and quarter

  8. Enter the OTP

    The registered mobile number of the Deductor will be auto-populated on the screen. You can edit the value and click on ‘Proceed’ for OTP (One-Time Password). Enter the OTP and click on Next.TRACES - Deductor Forgot User Id - Enter Mobile OTP

  9. Reset your password

    User Id and Email Id will be auto-populated on the screen. You can now reset your password and click on ‘Confirm’TRACES - Deductor Forgot User Id - Reset Password

  10. Confirmation message

    Confirmation message ‘Registration request successfully submitted’ will appear on the screen.TRACES - Registration Successfully Submitted

  11. Activation link

    Click on the Activation link within 48 hours to avoid deactivation. On the activation link screen, enter the new User Id, code sent on email and code sent on mobile. Click on Submit. You can also request for resending activation link and code.TRACES - Deductor Forgot User Id - Account Activation

  12. Login to your TRACES account

    You can now login to your account on TRACES as a DeductorTRACES Deductor Login

Login to TRACES
Here are the steps to login to your TRACES deductor account
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Login to TRACES
Here are the steps to login to your TRACES deductor account
Read More

FAQs

Can I change User Id for my TRACES account?

Yes. You can change your User ID on TRACES. Follow the process of ‘Forgot User Id’ to change your user id. Click on ‘Forgot User ID’ on the login page, complete KYC verification, enter the registered mobile, generate and enter the OTP. You can then edit the user name and activate the account using the activation link sent on email and mobile. To refer to the process in detail, refer to the article above.

I am a registered deductor on TRACES. I am getting an error message ‘Your account has been locked’. What should I do?

If you have tried to login into the account five consecutive times with incorrect login details, the system would lock the account. You should wait for 1 hour for the account to be unlocked again. The deductor can use the ‘Forgot Password’ option to reset a new password to login into the account.

How can I change the password for my TRACES account?

To change the password of your account on TRACES, follow the process of ‘Forgot Password’. Click on ‘Forgot Password’ on the login page, complete KYC verification, enter the registered mobile, generate and enter the OTP. You can then create a new password. A notification intimating the change in password will be sent on email and mobile. To refer to the process in detail, refer to the article above.

Got Questions? Ask Away!

  1. Hey @HarishMehta

    Taxpayers or deductee cannot directly download form 16/form16A, the option to download Form 16/ 16A has been given to the Deductor. So, if you need Form 16 / 16A for TDS deducted by your current or previous employer or deductor you will have to contact them for the same. There is no option available on TRACES whereby you can download it yourself.

    Hope this helps!

  2. Hey @Dia_malhotra

    Yes, individuals can still register as a taxpayer on TRACES even if they do not have TAN of the deductor by providing:

    • Assessment Year
    • Challan Serial Number and
    • Amount of tax you have paid

    Hope this helps!

  3. Avatar for saad saad says:

    In my Justification Report it shows an interest payable error whereas I’ve already paid the interest for that particular month According to the regulations what could be the reason for this?

  4. Hi @saad,

    According to regulations, interest payment default/errors may arise due to error in challan details , short deduction, short payment, late deposit of TDS amount. Here, you can file correction statement and revise the return.

    Hope this helps!

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