The deductor can request the TRACES portal to resend the activation link and codes by following the steps given in this article. Once the deductor completes the process of registration on TRACES, he must activate the account within 48 hours.
- If the deductor does not activate the account within 48 hours, the account will be deactivated. The deductor will have to apply for a fresh registration
- If the deductor has mentioned wrong email or mobile during registration on TRACES, he must wait for 48 hours from registration to get the account deactivated. He can then apply for a fresh registration
- If the deductor has not received the activation link and codes or has inadvertently deleted the mail or SMS and the 48 hours deadline is not over, he can request for resending of activation link and codes
Steps to Resend Activation Link and Codes on TRACES
Time needed: 5 minutes
- Visit TRACES portal
Go to the TRACES website. The home page of TRACES will appear on the screen. Click on ‘Continue’ to proceed further. Click on Register as New User > Deductor
- Enter the required details
Enter TAN and captcha text. Click on ‘Proceed’
- Click on the message of “Activation Pending”
Since you have registered on TRACES but haven’t activated the account, the message of ‘Activation Pending‘ will appear on the screen. Click on OK
- Resend activation link
The system resends the Activation Link to your registered email and mobile
- Enter the code
Click on the Activation link within 48 hours to avoid deactivation. On the activation link screen, enter code sent on email under Activation Code 1 and enter code sent on mobile under Activation Code 2
- Login to your account
You can now login to your account on TRACES as a Deductor
FAQs
Once you have completed the registration, you will receive an activation link and activation code on the mobile and email registered with TRACES. Click on the activation link, enter User Id and activation codes received on email and SMS. After successful activation, you can log in to TRACES.
1. If 48 hours have passed from the date of registration, your account is deactivated. You will have to register as a new user once again.
2. If 48 hours have not passed from the date of registration, you can start the registration process and enter your TAN. If it is verified that you have registered but not activated your account, you can request to resend the activation link and codes.
No. Resending activation codes will not extend the deadline. You still have 48 hours from the date of registration to activate your account on TRACES.
Hey @HarishMehta
Taxpayers or deductee cannot directly download form 16/form16A, the option to download Form 16/ 16A has been given to the Deductor. So, if you need Form 16 / 16A for TDS deducted by your current or previous employer or deductor you will have to contact them for the same. There is no option available on TRACES whereby you can download it yourself.
Hope this helps!
Hey @Dia_malhotra
Yes, individuals can still register as a taxpayer on TRACES even if they do not have TAN of the deductor by providing:
• Assessment Year
• Challan Serial Number and
• Amount of tax you have paid
Hope this helps!
In my Justification Report it shows an interest payable error whereas I’ve already paid the interest for that particular month According to the regulations what could be the reason for this?
Hi @saad,
According to regulations, interest payment default/errors may arise due to error in challan details , short deduction, short payment, late deposit of TDS amount. Here, you can file correction statement and revise the return.
Hope this helps!
Hi
I am not able to register the DSC despite many trials. I keep getting the error:
‘Error in establishing connection with TRACES Websocket Esigner. Please ensure that WebSigner Setup is installed and service is running on your machine and there are no proxies enabled on the browser while doing DSC activities’
Could you kindly help. I have tried all the instructions, as per below:
I have un-installed any previous versions of Java and emsigner.
I have installed Java 8, update 162 and 32 bit version on my Windows 10 machine
Downloaded TRACES-WebSigner-V2.0 and installed emsigner. The emsigner is running on my system.
Google Chrome is up to date. (Version 92.0.4515.131)
I have the DSC driver (e-pass 2003) installed.
I have rebooted and made sure the websigner (emsigner) is running.
When I go to my profile → Signature section, no window pops up, nothing loads, and if I click on ‘Request DSC’, I get the above error.
Could you point to me what I can do to make this work please. Do I need any physical device to generate tokens? I am logging in from the nri traces webpage. Thanks.
Preetham
@AkashJhaveri @Saad_C @Kaushal_Soni @Divya_Singhvi @Laxmi_Navlani can you help with this?
Hey @raopreetham, the first thing I would recommend you to do is to run the Emsigner as an administrator. Also, if it still does not seem to work, install the below mentioned JAVA fixer software and run it as an administrator and hopefully this would resolve your issue.
https://johann.loefflmann.net/downloads/jarfix.exe
The USB e-pass 2003 token device is particular type of a DSC.
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