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How to submit refund reissue request?

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Hiral Vakil

Income Tax
Income Tax Account
ITR Refund
ITR Service Request
Refund & Notices
Last updated on July 8th, 2021

The Service Request facility is available to registered users on the e-Filing portal. With this facility, you can raise a request for refund reissue (in case of failure of refund reissued). Along with the refund reissue request, users can also file a condonation request under the service requests tab. In case of refund failure, taxpayer can submit a refund reissue request on e-Filing portal upon receiving communication from CPC. The most common reasons for refund failure are:

Check Income Tax Refund Status
Track Income Tax Refund online using PAN. The Income Tax Department issues the refund once the ITR is processed. Check your ITR refund status.
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Check Income Tax Refund Status
Track Income Tax Refund online using PAN. The Income Tax Department issues the refund once the ITR is processed. Check your ITR refund status.
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Steps to Submit refund reissue request

  1. Visit e-Filing portal

    Login to the e-Filing portal using the user ID and password.

  2. Refund Reissue

    Post login, click on Services > Refund Reissue from the dashboard.www.incometax.gov.in - Refund Reissue Option

  3. New Refund Reissue Request

    On the Refund Reissue page, the details and status of refund reissue requests you have raised is displayed. To create a new request for refund reissue, click Create Refund Reissue Request.www.incometax.gov.in - Create New Refund Reissue Request

  4. Select the Record

     On the Create Refund Reissue Request page, select the record for which you want to submit request of refund reissue and click Continue.www.incometax.gov.in - Select the Record for the Refund Reissue Request

  5. Select the Bank Account

    On the Select a Bank Account page, select the bank account where you would like to receive the refund and click Proceed to Verification.www.incometax.gov.in - Select the Bank Account

  6. Success Message

    After successful verification of the bank details, select your preferred option on the verification page. After successful e-Verification, a success message along with a Transaction ID will be displayed. Please keep a note of the Transaction ID for future reference. You will also receive a confirmation message on the email ID and mobile number registered with e-Filing portal.www.incometax.gov.in - Success Message for Refund Reissue Request

FAQs

What is Refund Reissue Request?

If you have received an intimation from Income Tax Department or Refund Banker (SBI) that the processing of refund has failed, you can submit a Refund Reissue Request on the e-Filing portal. With refund reissue request service, taxpayer can raise request in e-Filing portal for re-issuance of refund.

I have e-filed my return but have not received my refund yet?

Non-receipt of the refund could be due to any of the following reasons:
1. ITR not processed yet: If your e-filed return is not processed yet, then a refund will be issued once ITR is processed.
2. Return processed and no refund: If after the return is processed, if the income tax department determined no refund is due to you.
3. ITR processed but refund not reachable: If the refund is determined but the cheque/ ECS credit could not reach you. In that case, you need to submit a request for a reissue. 

Can anyone else submit request to raise refund reissue request on my behalf?

Authorized signatory / Representative assessee / ERIs can submit requests to raise a refund reissue request on behalf of the assessee.

Can I submit a refund reissue request for previous years?

Yes, you can submit a request for a refund for the previous years as well. While submitting a request you need to select a relevant assessment year for which you wish to make a request.

Can I raise a refund reissue request if my Bank Account is not pre-validated?

No. You can only proceed if your selected Bank Account is pre-validated. If your selected Bank Account is not Validated, you can pre-validate the Bank Account online through the e-Filing portal.

Got Questions? Ask Away!

  1. Hi @emmy

    You can make a Refund Reissue request with the correct account details.