How to submit refund reissue request?

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Hiral Vakil

Income Tax
Income Tax Account
ITR Refund
ITR Service Request
Refund & Notices

In case of refund failure, taxpayer can submit a refund reissue request on e-Filing portal upon receiving communication from CPC. The most common reasons for refund failure are:

Track ITR Refund Status
Expecting refund on Income Tax Return? Check status of your return online
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Track ITR Refund Status
Expecting refund on Income Tax Return? Check status of your return online
Explore

Steps to Submit refund reissue request

  1. Visit Income Tax website

    Visit the Income Tax e-Filing website and login to your account.

  2. Go to “My Account

    Click on ‘Service RequestIncome Tax e-Filing Website - Service Request Option

  3. Select the appropriate options

    Choose the Request type as ‘New Request’ and Request Category ‘Refund Reissue’ and click on submit.How to submit refund issue request 1

  4. Select the Assessment Year

    Choose the Assessment Year for which you wish to submit the request and click on ‘Submit’How to submit refund reissue request-list of filed return

  5. Enter the required details

    Enter the bank account details, address details, and click on submit to complete request process. How to submit refund issue request-submit request

It usually takes 3-4 weeks to receive the refund once you submit the request.

FAQs

I have e-filed my return but have not received my refund yet?

Non-receipt of the refund could be due to any of the following reasons:

1. ITR not processed yet: If your e-filed return is not processed yet, then refund will be issued once ITR is processed.
2. Return processed and no refund: If after the return is processed, if the income tax department determined no refund is due to you.
3. ITR processed but refund not reachable: If the refund is determined but the cheque/ ECS credit could not reach you. In that case, you need to submit a request for a reissue. 

Who can submit a request for refund reissue ?

Any taxpayer to whom the refund is due can submit a request. Provided you have an account on the income tax e-filing website.

What to do if refund status is ‘Refund Returned’?

If your Refund status is ‘Refund Returned’ then you can submit a new request for a refund from your login on income tax e-filing website.

Can I submit a refund reissue request for previous years?

Yes, you can submit a request for a refund for the previous years as well. While submitting a request you need to select a relevant assessment year for which you wish to make a request.

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