TRACES means TDS Reconciliation Analysis and Correction Enabling System. It is the online portal for administration and implementation of TDS (Tax Deducted at Source) and TCS (Tax Collected at Source). To use the services like submit an online correction, update the profile and access all downloads, you should do KYC validation using DSC and avoid multiple KYCs in the same session. For KYC validation using DSC, it is important to register your DSC on TRACES. It must be a valid DSC (class 2 or class 3 certificate) obtained from a third-party vendor.
Steps to register DSC on TRACES
- Log in to TRACES
- Register DSC
Go to Profile > Signature. Select the Digital Signature and click on ‘Register DSC’
- Select the DSC
A web signer window will appear on the screen. Select the DSC .pfx file or hard token
- Enter the password
Click on Register and enter the password set at the time of installing the certificate.
- Complete the registration process
The certificate details will appear on the screen. Click on ‘ok’ to complete the registration
- Success message
The DSC is successfully registered. A success message will appear on the screen.
Error Messages for DSC Registration on TRACES
Error 1: PAN Mismatch
The error for PAN mismatch would appear when the user selects an incorrect digital signature certificate not associated with the same PAN.
Error 2: DSC already registered
When the user registers or re-registers with a digital signature certificate which is already registered before, an error message is displayed on the screen – ‘Certificate selected is already registered’
Error 3: DSC is revoked
If the Certifying Authority has revoked the certificate and the system updates Certificate Revocation List with the corresponding crl (certificate revoking list) file, you will not be able to register revoked certificate on TRACES.
Error 4: DSC verification failed
If the certificate verification fails, an error message ‘Error occurred while DSC registration. Please try after some time’ will appear on the screen. In that case, contact TRACES helpdesk or send an email to email@example.com
Error 5: DSC expires
When the registered DSC is about to expire, a message ‘Your certificate will expire in ‘n’ days’ will appear on the screen to intimate the user regarding the expiry of DSC.
This is a technical error. Please ensure that WebSigner Setup is installed and service is running on your machine. Also, ensure that there are no proxies enabled on the browser while doing DSC activities. Here are the steps to resolve the error:
1. Uninstall the Java Utility and EmSigner
2. Install JAVA 8 Update 162 32-bit version only
3. Download TRACES Web Signer Setup V 2.0 setup file from TRACES
4. Install DSC drivers on your computer
5. Update your Chrome (if it is of Older version)
6. Clear cache & cookies from your browser
7. Restart your computer
8. Run EmSigner as administrator
You need to clear the cookies and reload the website. If the issue still persists check the browser being used. Internet Explorer 7,8 or 9, Google Chrome and Mozilla Firefox 17 & above are the compatible browser for TRACES
1. PAN Mismatch
2. DSC already registered
3. DSC is revoked
4. DSC verification failed
5. DSC expires