Check the status of the Grievance filed on GST Portal

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Sakshi Shah

GST
GST Grievance
GST Portal
Payments & Refunds

A taxpayer can file a payment related grievance from his account on the GST Portal. All other grievances can be filed from the grievance redressal portal. The taxpayer who has filed a complaint on the GST Portal can check the status using the Grievance Tracking Number.

GST Portal: Steps to file Payment related grievance
Payment related grievance are more frequent than they seem. Here's how you can file a complaint against it
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GST Portal: Steps to file Payment related grievance
Payment related grievance are more frequent than they seem. Here's how you can file a complaint against it
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Steps to check the status of a payment-related grievance under GST Portal

  1. Go to the GST Portal

    Access the GST Portal and Login with your Credentials.

  2. Go to Services > Payments > Grievance Against Payment (GST PMT 07)

    On the home page of GST Portal, click on Services (on the toolbar). Under the Payments Section click on the Grievance Against Payment (GST PMT 07)Grievance-on-GST-Portal-Navigate-to-payment-related-grievance

  3. Click on the tab Enquire Status and Enter the Grievance Number or Date Range.

    Click on the option to search.GST Portal Enquire Grievance Number

  4. The search results will appear on the screen

    – If you searched using grievance number, details of the filed grievance will appear
    – If you searched using a date range, all the filed grievances between the entered dates will appear on the screen along with the grievance number

  5. Following details are displayed on the screen

    Grievance Number – unique number issued for each grievance filed
    Raised On – the date on which the grievance was filed on the GST Portal
    Grievance Type – the type of grievance filed
    Status – Submitted or Resolved
    Remarks – Any note or comment related to the grievanceCheck Grievance Status GST Search Results

To view the details of grievance filed, click on the hyperlink on the Grievance Number

GST Application Status: Track GST Number Status using ARN
GST Application Reference Number or ARN is generated after GST Registration Application. Track GST Application Status for GST Number or GSTIN using ARN.
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GST Application Status: Track GST Number Status using ARN
GST Application Reference Number or ARN is generated after GST Registration Application. Track GST Application Status for GST Number or GSTIN using ARN.
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Steps to check the status of a grievance filed on grievance redressal portal

1. Go to the Grievance Redressal Portal

2. Click on Check Ticket/Issue Status

Grievance Redressal Portal - Check Ticket Status

3. Enter TRN i.e. Ticket Reference Number which was generated when the grievance was earlier filed

4. Enter the captcha and click on Search. The ticket details are sent to the registered email address

Grievance Redressal Portal -Enter Ticket Reference Number (TRN)
Search GST Number By PAN
Search GST number or GSTIN (GST Identification Number) details online using the PAN Number. GST Number or GSTIN is a unqiue 15 digit PAN based number allotted after GST Registration.
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Search GST Number By PAN
Search GST number or GSTIN (GST Identification Number) details online using the PAN Number. GST Number or GSTIN is a unqiue 15 digit PAN based number allotted after GST Registration.
Explore

FAQs

How can I file a Grievance/Complaints on the GST Portal?

You can file a Grievance/Complaint on the GST Portal by going to the Services > User Services > Grievance / Complaints and Submit the grievance form thereafter.

How to check the status of Payment grievance on GST portal?

To check the status of Payment related grievance on the GST portal, go to Services > Payments > Grievance Against Payment (GST PMT 07).

How to check the status of a grievance filed on the grievance redressal portal of GST?

To check the status of a grievance filed on the grievance redressal portal of GST, go to the Grievance Redressal Portal. Click on Check Ticket/Issue Status > Enter TRN > Submit.

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