TRACES : Update Profile Information Of NRI Taxpayers Account

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Maharshi Shah

NRI Taxpayers
TRACES
Last updated on April 27th, 2021

The users can update certain parts of the profile information of their account on the TRACES portal. They can update the communication details and the login details of their accounts. Additionally, they can also change the password of their TRACES account. However, they cannot change the taxpayer details which consists of the information of their PAN number, Date of Birth (D.o.B), surname, and their first and middle name. Given below are the steps to update the Taxpayer information on the TRACES account.

Steps to Update Profile Information of NRI Taxpayer Account on TRACES

Time needed: 5 minutes

  1. Visit the TRACES portal

    Visit the TRACES Portal and log into your Account. Therefore, click on the “Profile” option from the dashboardTRACES - Profile

  2. Click on the “Communication Details” option. Hence, you can update the information in the following fields:

    1. Flat/Door/Block number
    2. Town/City/District
    3. State/Union Territory
    4. Country
    5. PIN Code
    6. Mobile Number
    7. e-Mail ID
    Moreover, once the above fields have been updated, click on the “Save” option.TRACES - Communication Details

  3. Click on the Login Details.

    Thus, click on the “Login Details” option. Here, you can improve the security of your account by setting up a security question in case you have forgotten your password. Therefore, select a security question from the drop-down list. Hence, enter an answer to the security question you have chosen and click on the “Save” option.
    TRACES - Login Details

FAQs

As an NRI non-individual, can I update the details of the authorized person in the profile?

The NRI non-individual will be asked to enter the PAN number of the authorized person and Date of Birth (D.o.B). Hence, they will submit a request for the PAN validation and D.o.B and an e-Mail will be sent to the user with the success or rejection message.

As an NRI non-individual, I have updated the details of the authorized person in the profile section. Can I proceed with the 26QB correction?

If the NRI user has submitted the details of PAN of the authorized person and proceeds with the Form 26QB correction tab, then the following error message will be displayed.
“Error Message: Updation of Authorized Person Details is in the process. The updations confirmed will be informed through an e-Mail. Hence, the user can then proceed for the 26QB correction”

How can the NRI Taxpayers activate their TRACES account after registration?

Once validation will be approved by TRACES (internally), e-mail for activation of account along with activation code will be sent to the user. To activate an account in TRACES, users have to click on the activation link sent to registered e-Mail ID and submit the activation code within 48 hours.

Got Questions? Ask Away!

  1. Hey @HarishMehta

    Taxpayers or deductee cannot directly download form 16/form16A, the option to download Form 16/ 16A has been given to the Deductor. So, if you need Form 16 / 16A for TDS deducted by your current or previous employer or deductor you will have to contact them for the same. There is no option available on TRACES whereby you can download it yourself.

    Hope this helps!

  2. Hey @Dia_malhotra

    Yes, individuals can still register as a taxpayer on TRACES even if they do not have TAN of the deductor by providing:

    • Assessment Year
    • Challan Serial Number and
    • Amount of tax you have paid

    Hope this helps!

  3. Avatar for saad saad says:

    In my Justification Report it shows an interest payable error whereas I’ve already paid the interest for that particular month According to the regulations what could be the reason for this?

  4. Hi @saad,

    According to regulations, interest payment default/errors may arise due to error in challan details , short deduction, short payment, late deposit of TDS amount. Here, you can file correction statement and revise the return.

    Hope this helps!

  5. The USB e-pass 2003 token device is particular type of a DSC.

  6. hello, i want to cancel the TDS on sale of property (26QB) which i created in hurry. i have made login and tried the TRACES refund option. But the total amount of TDS is “Consumed” and Max refund amount is zero.
    What is my option now? TDS was paid on 16th Oct ( 6 days back). Hoping for a solution on this.

  7. Hi @nisshant

    26QB is the challan cum return statement. As soon as you file the form, TDS amount paid by you gets utilized. There are few corrections that are allowed in form 26QB. You can refer to the article below. You cannot get the refund of the taxes paid through an online method. You can contact concerned Assessing Officer (AO) of the Income Tax Department (ITD).

    You can also contact Aaykar Sampark Kendra (ASK) on Toll Free No. 1800-180-1961 to ask for help.

    Hope this helps!

  8. Hi,
    I had raised a form26-QB correction request, but since the correction request also had some errors, I requested the AO officer to cancel the correction request.
    Now as the old request has been closed, I would like to file a new correction request. Can I register DSC and file this new request for auto approval?

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