The taxpayer users registered on the TRACES portal can retrieve the password to their account by following the below-given steps. However, there are a couple of important points to remember for the users:
- The PAN should be registered on TRACES
- The PAN details entered while resetting the password must be same as mentioned at the time of registration
- The amount should be entered into two decimal places
- For the PAN holders, the user ID will be the same as the PAN number
- A success message will be displayed and an e-Mail will also be sent to the registered e-Mail ID address notifying the user of the change of password
Steps to Change Taxpayer Account Password
- Navigate to the TRACES portal
Visit the TRACES portal. Click on the Taxpayer option from the dashboard. Moreover, click on the “Forgot Password” option which is on the left side of the page under the “Login” section.
- Therefore, enter the required details in the respective fields:
1. User ID
2. Date of Birth (D.o.B)
3. Surname
4. First Name
5. Middle Name
- Thus, we move to the validation page.
Enter the details in either of the three options given.
- In case of option 1: Security Question
Enter the answer to the security question in this option.
- In case of option 2: Details of TDS Deducted/Collected
Enter the TAN number and select the type of deduction from the drop-down list. Furthermore, select the month/year of the TDS deduction/collection and enter the amount of TDS or TCS.
- In case of option 3: Challan Details of Tax Deposited by Taxpayer
Therefore, enter the Challan serial number and amount for the selected assessment year.
- Set your new password
Finally, click on the “Next” option located at the bottom of the page.
Hence, we move to the “New Password Details” page. Enter the new password and confirm it and click on the “Submit” option.
Thus, after the completion of the above steps, a success message will appear on the screen. This notifies the user that the password to their account has been successfully changed.
FAQs
The taxpayer has to provide details as follows:
1. User ID (PAN Number of Taxpayer)
2. Date of Birth/ Date of Incorporation from Calendar
3. Name (First Name, Middle Name, and Surname) as per the PAN Master
4. Verify PAN details
You will have to reset the password with the same PAN details mentioned at the time of registration.
The PAN holder’s user ID is the same as their PAN number.
Hey @HarishMehta
Taxpayers or deductee cannot directly download form 16/form16A, the option to download Form 16/ 16A has been given to the Deductor. So, if you need Form 16 / 16A for TDS deducted by your current or previous employer or deductor you will have to contact them for the same. There is no option available on TRACES whereby you can download it yourself.
Hope this helps!
Hey @Dia_malhotra
Yes, individuals can still register as a taxpayer on TRACES even if they do not have TAN of the deductor by providing:
• Assessment Year
• Challan Serial Number and
• Amount of tax you have paid
Hope this helps!
In my Justification Report it shows an interest payable error whereas I’ve already paid the interest for that particular month According to the regulations what could be the reason for this?
Hi @saad,
According to regulations, interest payment default/errors may arise due to error in challan details , short deduction, short payment, late deposit of TDS amount. Here, you can file correction statement and revise the return.
Hope this helps!
Hi
I am not able to register the DSC despite many trials. I keep getting the error:
‘Error in establishing connection with TRACES Websocket Esigner. Please ensure that WebSigner Setup is installed and service is running on your machine and there are no proxies enabled on the browser while doing DSC activities’
Could you kindly help. I have tried all the instructions, as per below:
I have un-installed any previous versions of Java and emsigner.
I have installed Java 8, update 162 and 32 bit version on my Windows 10 machine
Downloaded TRACES-WebSigner-V2.0 and installed emsigner. The emsigner is running on my system.
Google Chrome is up to date. (Version 92.0.4515.131)
I have the DSC driver (e-pass 2003) installed.
I have rebooted and made sure the websigner (emsigner) is running.
When I go to my profile → Signature section, no window pops up, nothing loads, and if I click on ‘Request DSC’, I get the above error.
Could you point to me what I can do to make this work please. Do I need any physical device to generate tokens? I am logging in from the nri traces webpage. Thanks.
Preetham
@AkashJhaveri @Saad_C @Kaushal_Soni @Divya_Singhvi @Laxmi_Navlani can you help with this?
Hey @raopreetham, the first thing I would recommend you to do is to run the Emsigner as an administrator. Also, if it still does not seem to work, install the below mentioned JAVA fixer software and run it as an administrator and hopefully this would resolve your issue.
https://johann.loefflmann.net/downloads/jarfix.exe
The USB e-pass 2003 token device is particular type of a DSC.
Facing issues with TRACES Portal or registration? Get quick solutions for PAN verification, Form 26AS access, and TDS compliance all in one place.
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