Previously the online tax payments were done through the NSDL portal, now, which has been shifted to Income Tax Portal. Through the e-pay tax option now one can pay tax online via UPI and credit card also, which weren’t there on the nsdl tax payment options. Shortly, all the banks available on the NSDL portal will be migrated to Income Tax Portal.
Users who can pay taxes through Income Tax Portal include all taxpayers, tax deductors/collectors, representative assessees, and type 1 and type 2 ERI / CA.
A taxpayer will be able to pay tax online by generating the challan (CRN) in two ways, via, pre-login (before logging into the income tax portal) or post-login (after logging into the income tax portal).
How to Pay Tax without logging into the e-Filing Portal?
Time needed: 5 minutes.
From the following steps, you can pay tax online without logging into the eFiling portal using a debit/credit card, net banking, or UPI from an authorized bank.
- Visit the e-Filing portal homepage
Navigate to e-pay Tax
- Enter the details
Enter PAN / TAN, confirm it again in the next textbox, mobile number linked with PAN (on which OTP will be sent to you), and click on Continue
- Enter the OTP
On the next screen, enter the six-digit One Time Password (OTP) received on the entered mobile number and click on Continue
Note:
a) OTP will be valid only for 15 minutes.
b) You have three attempts to enter the correct OTP.
c) On clicking Resend OTP, a new OTP will be generated and sent to your entered mobile number. - Verify the details
After the OTP verification, a success message will be displayed with your PAN / TAN and name, click on Continue to proceed
- Select the type of tax payment
On the dashboard, click Proceed on the type of tax payment applicable to you.
6. Now, select the Assessment Year and the Type of Payment (Minor Head) and click Continue

(The options in the dropdown are subjective to what type of payment selected in step 5)
7. On the screen, enter the Tax Break Up Details and click Continue

(Make sure the amount is not zero)
8. Navigate to convenient payment mode from multiple tabs including Net Banking, Debit Card, Pay at Bank Counter, RTGS/NEFT, or Payment Gateway, and select the bank and, click Continue

Note:
- Net Banking and Debit card facility is only available for authorized banks. You can select RTGS/NEFT or Payment Gateway for other banks to make an online tax payment.
- For the Pay at Counter option, payment above 10,000/- is not allowed through cash. The particular mode of payment does not apply to a taxpayer being a company or a person to whom provisions of section 44AB of the Income-tax Act, 1961 are applicable as per Notification 34 / 2008 of CBDT.
- The Payment Gateways option will direct you to its own page and provide all the available options including net banking, debit card, credit card, and UPI.
9. On the preview page, you can verify the Payment Details and Tax Break Details and click on Pay Now to proceed

10. Read and select the Terms and Conditions and Click Submit to Bank (you will be redirected to the selected bank website, where you can select the payment details and make the payment


Now, you can view the taxpayer details and payment details under the summary section. Moreover, you can download the Challan Receipt for future reference.

(You will receive a confirmation message on your email ID and Mobile number registered with the e-Filing portal.)

How to Pay Tax by logging into the e-Filing Portal?
(a.) Steps to pay tax by creating a New Challan Form
1. Login into the e-Filing Portal with PAN/ Aadhar/ User Id and Password. On the dashboard, navigate to e-File > e-Pay Tax

2. On the screen, you can view details of Saved Drafts, Generated Challans, and Payment History, click on the New Payment option to create a new Challan Form (CRN)

3. On the dashboard, click Proceed on the type of tax payment applicable to you.

4. Now, select the Assessment Year and the Type of Payment (Minor Head) and click Continue

(The options in the dropdown are subjective to what type of payment selected in step 3)
5. On screen, enter the Tax Break Up Details and click Continue

6. Navigate to convenient payment mode from multiple tabs including Net Banking, Debit Card, Pay at Bank Counter, RTGS/NEFT, or Payment Gateway, and select the bank and, click Continue

Note:
- Only authorized banks have access to the Net Banking and Debit card facilities; for all other banks, the online tax payment options are RTGS/NEFT or Payment Gateway.
- For the Pay at Counter option, payment above 10,000/- is not allowed through cash. The particular mode of payment does not apply to a taxpayer being a company.
- Moreover, the Pay at Counter option doesn’t apply to a person to whom provisions of section 44AB of the Income-tax Act, 1961 are applicable as per Notification 34 / 2008 of CBDT.
- The Payment Gateways option will direct you to its own page and provide all the available options including net banking, debit card, credit card, and UPI.
7. On the preview page, you can verify the Payment Details and Tax Break details and click on Pay Now to proceed

8. Read and select the Terms and Conditions and Click Submit to Bank (you will be redirected to the selected bank website, where you can select the payment details and make the payment

Now, you can view the taxpayer details and payment details under the summary section. And you can also download the Challan Receipt for future reference.

(You will receive a confirmation message on your email ID and Mobile number registered with the e-Filing portal.)
(b.) Steps to pay tax for previously Saved Drafts
1. Login into the e-Filing Portal with PAN/ Aadhar/ User Id and Password. On the dashboard, navigate to e-File > e-Pay Tax

2. On the screen, you can view details of Saved Drafts, Generated Challans, and Payment History, navigate to the Saved Drafts menu, click on three dots > Edit under the Action(s) column for the draft selected.

(These are the drafts which been saved while creating a new Challan Form for which challan has not been generated, and you can resume from the step you have left.)
3. On Add Tax Applicable Details page Select the Assessment Year and the Type of Payment (Minor Head) and click Continue
4. Now, you can follow steps 5 to steps 8 from (a.) Steps to pay tax by creating a New Challan Form.
(c.) Steps to pay tax for previously Generated Challan Forms (CRNs)
1. Login into the e-Filing Portal with PAN/ Aadhar/ User Id and Password. On the dashboard, navigate to e-File > e-Pay Tax

2. On the screen, you can view details of Saved Drafts, Generated Challans, and Payment History, navigate to Generated Challans menu, and click on three dots > Pay under the Action(s) column for the draft selected.

(These are the generated challans for which the payment has not been made, by clicking on Pay you can resume the payment from the saved challans)
3. Read and select the Terms and Conditions and Click Submit to Bank (you will be redirected to the selected bank website, where you need to select the payment details and make the payment

Now, you can view the taxpayer details and payment details under the summary section. Moreover, you can also download the Challan Receipt for future reference.

(You will receive a confirmation message on your email ID and Mobile number registered with the e-Filing portal.)
You can download the challan receipt (pdf file) by post-login into the e-Filing portal
Navigate to e-File > e-Pay Tax > Payment History menu, and click on three dots > Download under the Actions column for the challan selected.
As per the e-Filing Income Tax Portal, you are liable to pay convenience charges and goods and services tax (GST), which is applicable as per the terms and conditions prescribed by the respective Originator Bank and subjective to certain payment methods.
You can make your tax payments using
– Debit Card and Net Banking from an authorized bank,
– RTGS/NEFT
– Payment Gateway (includes Debit Card / Credit Card / Net Banking of Non-Authorized Banks or UPI)
Hi @Manoj_Kumar12
To file and pay the taxes for AY 2023-24, it is not yet enabled on the e-Filing Portal.
Meanwhile, on Quicko, you can begin Prepare your Income Tax Return
and E-File your ITR.
Quicko is an online DIY tax planning and filing platform.
Here’s how you can pay tax online.
You can also book a MEET for expert assistance with your taxes.
Hope this helps.
Hey @Hemanth_S,
The E-mail generated is regarding a tax payment that was initiated but was not completed. However, in case you have already paid the tax and the challan has been generated, there is no action required to be taken from your end.
I received this mail today, what does this mean, any action needed from my side ?
and one more email i received previous
Hi @dontknow
It seems to be like a reminder email from the ITD for the challan generated by you but the payment is not done.
You will be able to see your challan details on your e-filing portal.
In case you’re not aware of this, as mentioned in the email please reach out to the ITD on the mentioned number.