MCA Portal : Create Service Related Complaint

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Hiral Vakil

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Last updated on May 5th, 2021

You can file Service Related Complaint if you are facing any technical issues in using MCA Portal. You can create a complaint about the following issues related to:

You can also track the status of filed complaints through MCA Portal.

Steps to Create Service Related Complaint

  1. Access the MCA Portal

    Go to MCA Services > Complaint > Create Service-Related ComplaintMCA-Portal-Track-Service-Related-Complaint-Status-Select-MCA-Service

  2. Enter details in the form

    Enter personal details i.e, your name, city, country, Mobile Number, Email id. Enter Type of entity, Severity of complaint, Description of the problem, Form ID and SRN of form.MCA-Portal-Create-Service-Related-Request-Enter-details

  3. Click on submit

    A confirmation message will be shown. Click OK to proceed. Ticket details with the ticket number will be shown. You can also track the status of the service-related complaints.

Ask an Expert (Incorporation)
Talk to an expert via call, whatsapp or messages. Ask questions about different types of entity, which entity to incorporate, different compliance involved, etc
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Ask an Expert (Incorporation)
Talk to an expert via call, whatsapp or messages. Ask questions about different types of entity, which entity to incorporate, different compliance involved, etc
[Rated 4.8 stars by customers like you]

FAQs

When will I receive a response to a complaint?

A response will be received on an email id mentioned in a complaint. It usually takes 2-3 working days to receive a response from MCA.

Can I also upload supporting document with service related complaint?

Yes. If you are facing any issue in signing or uploading the eForm you can also attach the same with service related complaint.

Is it mandatory to add CIN / LLPIN while filing service related complaint?

No, it is not mandatory to add CIN / LLPIN in a complaint. But is it always advisable to add CIN / LLPIN for faster resolution of an issue.

How can I file an Investor related complaint?

To file an Investor related complaint, you need to download and Investor Complain eForm or Serious Compliant eForm, fill the same and upload it from your Login. Your complaint will be assigned to an MCA official who will look into the complaint and work towards its resolution.