You can track service related complaint status without logging into your account on MCA Portal. You can use Track Service Related Complaint service to request the following:
- Status of Ticket
- Update Ticket
- Reopen Ticket
- Close Ticket
You can not track the status of a ticket without Ticket Number and Email ID mentioned. Ticket number gets generated after submission of a service-related complaint.
Steps to Track Service-Related Complaint in MCA Portal
- Access the MCA Portal
Go to MCA Services > Complaint > Track Service Related Complaint Status
- Select Request Type.
Enter Ticket Number, Email ID and click on Submit.
- The Status of Ticket page will be displayed.
It contains details of the ticket along with a solution provided by the helpdesk.
FAQs
Following are the different ticket statuses:
– Under process
– Waiting for information (i.e. Waiting for response from Complainant)
– Forwarded (Forwarded to Other Departments)
– Closed
– Reopened
– Resolved
Yes. You can add details of the Company to the ticket by using Update Ticket service. You will need a Ticket Number and Email ID of a created ticket to make changes. Go to MCA Services > Complaint > Track Service-Related Complaint Status > Update Ticket.
Net banking payment facility of following bank is available on MCA Portal
– State Bank of India
– Punjab National bank
– ICICI Bank
– HDFC Bank
– Union Bank of India
– Indian Bank
– Union Bank of India