MCA Portal : Track Service Related Complaint Status

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Hiral Vakil

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Last updated on May 5th, 2021

You can track service related complaint status without logging into your account on MCA Portal. You can use Track Service Related Complaint service to request the following:

You can not track the status of a ticket without Ticket Number and Email ID mentioned. Ticket number gets generated after submission of a service-related complaint.

Steps to Track Service-Related Complaint in MCA Portal

  1. Access the MCA Portal

    Go to MCA Services > Complaint > Track Service Related Complaint StatusMCA-Portal-Track-Service-Related-Complaint-Status-Select-MCA-Service

  2. Select Request Type.

    Enter Ticket Number, Email ID and click on Submit.MCA-Portal-Track-Service-Related-Complaint-Status-Select-Request-Type

  3. The Status of Ticket page will be displayed.

    It contains details of the ticket along with a solution provided by the helpdesk.MCA-Portal-Track-Service-Related-Complaint-Status-Status-of-Ticket

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FAQs

What are the different ticket statuses?

Following are the different ticket statuses:
– Under process
– Waiting for information (i.e. Waiting for response from Complainant)
– Forwarded (Forwarded to Other Departments)
– Closed
– Reopened
– Resolved

Can I add details of Company to the created ticket on MCA Portal?

Yes. You can add details of the Company to the ticket by using Update Ticket service. You will need a Ticket Number and Email ID of a created ticket to make changes. Go to MCA Services > Complaint > Track Service-Related Complaint Status > Update Ticket.

Which Banks provide Net Banking Payment facility for making MCA Payments?

Net banking payment facility of following bank is available on MCA Portal
– State Bank of India
– Punjab National bank
– ICICI Bank
– HDFC Bank
– Union Bank of India
– Indian Bank
– Union Bank of India