Reset e-Filing Account Password Process

By Hiral Vakil on February 18, 2019

If you’ve forgotten the password for your Income Tax website login, no need to worry. You can download Form 26AS, e-file ITR and track your refund status using the your account on Income tax e-filing website.

Step-by-step process to reset income tax e-Filing account password:

Step 1: Go to and click on Reset from the right-hand sidebar:

Reset e-Filing Account Password

Step 2: Now enter your PAN, Captcha and click on Continue.  

Reset e-Filing Account Password: enter PAN

Step 3: You can reset your password using any of the following options:

  1. Answer Secret Question
  2. Upload Digital Signature Certificate (DSC)
  3. Using OTP (PINs)
  4. Using Aadhaar OTP.

Let’s take a look at each option: 

Option 1: Answer Secret Question:

Here you will have to enter your date of birth, select one of the secret questions which you would have mentioned while setting up your profile. Once you have selected the question, provide the answer and click on submit.

Reset e-Filing Account Password: Secret Answer: basic details

Now you will see a screen where you can confirm the email id and mobile number on which OTP will be sent.

Reset e-Filing Account Password: Secret Answer: Mobile-email

On next screen, enter the OTP received either on Mobile or on Email Id and set the new password.

Reset e-Filing Account Password: Secret Answer- OTP-verification

Option 2: Upload DSC:

If you have registered your Digital signature with your income tax login account, you can select this option and upload your registered Digital signature to reset your password.

Option 3: Using E-filing OTP:

Here you will have to options:

a) Send the OTP to Registered Email ID and Mobile Number will be shown the partial impression of your email address and mobile number so that you can verify the same. If they are yours then just click on Validate and you will be sent OTP on your email id and mobile number.

Reset e-Filing Account Password: E-filing-option-OTP

Enter both the OTP on the next screen, Validate and then enter your new passwords.

Reset e-Filing Account Password: E-filing-option-mobile-email-otp

b) Send the OTP to New Email ID and Mobile Number

You can enter a new email address and mobile number on which you will receive the OTP. However, you will have to provide any of the following two pieces of information.

  • TDS/TCS Deduction Details
  • TAN of the Deductor,
  • Assessment Year,
  • Total Tax Deducted.
  • Bank Account Number
  • Bank Account Number (Mentioned while e-filing your ITR)
Reset e-Filing Account Password: E-filing-OTP_option-new email-mobile

Option 4: Using Aadhaar OTP:

If you have linked your Aadhaar number with your e-Filing account earlier then you can use this option. You will receive an OTP on your Mobile number (which is linked to your Aadhaar number). Once you receive the OTP,  you can use the same to reset your password.

Reset e-Filing Account Password: reset-password-aadhaar-otp
How to e-file ITR using Income Tax Website?