Reset e-Filing Account Password Process

By Hiral Vakil on February 11, 2020

If you’ve forgotten the password for your Income Tax website login, no need to worry. You can download Form 26AS, e-file ITR and track your refund status using your account on the Income-tax e-filing website.

Step-by-step process to reset income tax e-Filing account password:

Step 1: Go to and click on Reset from the right-hand sidebar:

Reset e-Filing Account Password

Step 2: Now enter your PAN, Captcha and click on Continue.  

Reset e-Filing Account Password: enter PAN

Step 3: You can reset your password using any of the following options:

  1. Answer Secret Question
  2. Upload Digital Signature Certificate (DSC)
  3. Using OTP (PINs)
  4. Using Aadhaar OTP
  5. NetBanking Login

Let’s take a look at each option: 

Option 1: Answer Secret Question:

Here you will have to enter your date of birth, select one of the secret questions which you would have mentioned while setting up your profile. Once you have selected the question, provide the answer and click on submit.

Reset e-Filing Account Password: Secret Answer: basic details

Now you will see a screen where you can confirm the email id and mobile number on which OTP will be sent.

Reset e-Filing Account Password: Secret Answer: Mobile-email

On the next screen, enter the OTP received either on Mobile or on Email Id and set the new password.

Reset e-Filing Account Password: Secret Answer- OTP-verification

Option 2: Upload DSC:

If you have registered your Digital signature with your income tax login account, you can select this option and upload your registered Digital signature to reset your password.

Option 3: Using E-filing OTP:

Here you will have to options:

a) Send the OTP to Registered Email ID and Mobile Number will be shown the partial impression of your email address and mobile number so that you can verify the same. If they are yours then just click on Validate and you will be sent OTP on your email id and mobile number.

Reset e-Filing Account Password: E-filing-option-OTP

Enter both the OTP on the next screen, Validate and then enter your new passwords.

Reset e-Filing Account Password: E-filing-option-mobile-email-otp

b) Send the OTP to New Email ID and Mobile Number

You can enter a new email address and mobile number on which you will receive the OTP. However, you will have to provide any of the following two pieces of information.

  • TDS/TCS Deduction Details
  • TAN of the Deductor,
  • Assessment Year,
  • Total Tax Deducted.
  • Bank Account Number
  • Bank Account Number (Mentioned while e-filing your ITR)
Reset e-Filing Account Password: E-filing-OTP_option-new email-mobile

Option 4: Using Aadhaar OTP:

If you have linked your Aadhaar number with your e-Filing account earlier then you can use this option. You will receive an OTP on your Mobile number (which is linked to your Aadhaar number). Once you receive the OTP,  you can use the same to reset your password.

Reset e-Filing Account Password: reset-password-aadhaar-otp
How to e-file ITR using Income Tax Website?

Option 5: NetBanking Login

It is necessary for you to already have pre-validated your bank account to opt for this option. This is a default option and allows you to reset the password at any time. Following are the steps that will help you complete the process:

  • Step 1: Firstly, visit the e-Filing Portal and access the login page.
  • Step 2: Secondly, click on the “Forgot Password” option.
e-Filing Platform Login Page
e-Filing Platform Login Page
  • Step 3: You will move to the reset password page. Enter the User ID.
  • Step 4: Enter the captcha code from the given image.
  • Step 5: Click on “Continue.”
e-Filing Platform Reset Password Page
e-Filing Platform Reset Password Page
  • Step 6: Click on the “e-Filing Login Through NetBanking” link.
e-Filing Login Through NetBanking
e-Filing Login Through NetBanking
  • Step 7: Select your bank from the list of banks provided.
e-Filing Platform - List of Banks
e-Filing Platform – List of Banks
  • Step 8: After logging into the NetBanking account, click on “Login to the e-filing account.”

You will be redirected to the e-filing dashboard. Click on the Profile Settings > Reset Password and reset your password.


1. How much time does it take to reset the income tax password?

After you reset your password it can take up to 12 hours for your password to reset. Then you can use your new password to login to the Income-tax e-filing portal.

2. How long does one session of my Income Tax e-Filing account last?

A session for the Income Tax e-Filing account lasts for 45 minutes. The portal automatically logs you out after 45 minutes of inactivity. In case there has been activity in between those times, the timer is reset to 45 minutes again.

3. What are the different ways through which I can reset my Income Tax e-Filing account password?

You can reset your Income Tax e-Filing account password using the following options:

  • Answer Secret Question
  • Upload Digital Signature Certificate (DSC)
  • Using OTP (PINs)
  • Using Aadhaar OTP
  • NetBanking Login