Pay Tax online through Income Tax Portal

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Niyati Mistry

Last updated on November 2nd, 2023

Taxes are the backbone of any economy as they are the main revenue source for nations, especially developing nations like India. Income tax forms a major part of the revenue collected by the government which is utilised for developing infrastructure, controlling inflation, and many more. As responsible citizen of the country, everyone liable to pay income taxes should fulfill their obligations.

The taxpayer can pay taxes like Self-Assessment Tax, Advance Tax, TDS, TCS, etc.online through the E-filing portal or offline through the bank counter method. Through the e-pay tax option on the portal, taxpayers can pay tax online via net banking, debit card, UPI and credit card.

A taxpayer will be able to pay tax online by generating the challan (CRN) in two ways, via, pre-login or post-logging into the E-filing Portal.


How to Pay Tax without logging into the e-Filing Portal?

From the following steps, a taxpayer can pay tax online without logging into the e-Filing portal using a debit/credit card, net banking, or UPI from an authorized bank.

  1. Visit the e-Filing portal homepage

     Navigate to e-pay Tax

  2. Enter the details

    Enter PAN / TAN, confirm it and a mobile number linked with PAN (on which OTP will be sent), and click on Continue

  3. Enter the OTP

    Enter the six-digit OTP received on the entered mobile number and click on Continue

  4. Verify the details

    After the OTP verification, a success message will be displayed with PAN / TAN and name, click on Continue to proceed 

  5. Select the type of tax payment

    On the dashboard, click Proceed on the type of tax payment applicable.

  6. Select the Year and Type of Payment.

    Now, select the Assessment Year and the Type of Payment (Minor Head) and click Continue
    Year and type of payment

    (The options in the dropdown are subjective to what type of payment is selected in step 5)

  7. Tax Break-up details

    On the screen, enter the Tax Break Up Details and click Continue
    tax break up

    (Make sure the amount is not zero)

  8. Choose payment method

    Navigate to convenient payment mode from multiple tabs including Net Banking, Debit Card, Pay at Bank Counter, RTGS/NEFT, or Payment Gateway, and select the bank and, click Continue
    Payment options

  9. Verify payment details.

    On the preview page, a taxpayer can verify the Payment Details and Tax Break Details and click on Pay Now to proceed
    Verify details

  10. Make tax payment

    Read and select the Terms and Conditions and Click Submit to Bank (taxpayer will be redirected to the selected bank website to make the payment)
    Terms and Conditions

    Payment

  11. Payment Successful.

    The taxpayer can view details under the summary section and download the Challan Receipt for future reference.
    Payment successful

Reference Challan Receipt


How to Pay Tax by logging into the e-Filing Portal?

(a.) Steps to pay tax by creating a New Challan Form

1. Login into the e-Filing Portal with PAN/ Aadhar/ User Id and Password. On the dashboard, navigate to e-File > e-Pay Tax


2. On the screen, taxpayer can view details of Saved Drafts, Generated Challans, and Payment History, click on the New Payment option to create a new Challan Form (CRN)

3. On the dashboard, click Proceed on the type of tax payment applicable.

4. Now, select the Assessment Year and the Type of Payment (Minor Head) and click Continue

(The options in the dropdown are subjective to what type of payment is selected in step 3)


5. On screen, enter the Tax Break Up Details and click Continue



6. Navigate to convenient payment mode from multiple tabs including Net Banking, Debit Card, Pay at Bank Counter, RTGS/NEFT, or Payment Gateway, and select the bank and, click Continue

Note:

7. On the preview page, verify the Payment Details and Tax Break details and click on Pay Now to proceed


8. Read and select the Terms and Conditions and Click Submit to Bank (taxpayer will be redirected to the selected bank website to make the payment)

The taxpayer can view details under the summary section and download the Challan Receipt for future reference

(Taxpayer will receive a confirmation message on your email ID and Mobile number registered with the e-Filing portal.)

(b.) Steps to pay tax for previously Saved Drafts

1. Login into the e-Filing Portal with PAN/ Aadhar/ User Id and Password. On the dashboard, navigate to e-File > e-Pay Tax



2. On the screen, view details of Saved Drafts, Generated Challans, and Payment History, navigate to the Saved Drafts menu, click on three dots > Edit under the Action(s) column for the draft selected.

(These are the drafts that have been saved while creating a new Challan Form for which challan has not been generated, taxpayers can resume from the step left.)


3. On Add Tax Applicable Details page Select the Assessment Year and the Type of Payment (Minor Head) and click Continue

4. Now, follow steps 5 to steps 8 from (a.) Steps to pay tax by creating a New Challan Form.

(c.) Steps to pay tax for previously Generated Challan Forms (CRNs)

1. Login into the e-Filing Portal with PAN/ Aadhar/ User Id and Password. On the dashboard, navigate to e-File > e-Pay Tax



2. On the screen, view details of Saved Drafts, Generated Challans, and Payment History, navigate to Generated Challans menu, and click on three dots > Pay under the Action(s) column for the draft selected.

(These are the generated challans for which the payment has not been made, by clicking on Pay taxpayer can resume the payment from the saved challans)


3. Read and select the Terms and Conditions and Click Submit to Bank (taxpayer will be redirected to the selected bank website to make the payment)



The taxpayer can view details under the summary section and download the Challan Receipt for future reference

(Taxpayer will receive a confirmation message on your email ID and Mobile number registered with the e-Filing portal.)

FAQs

How to download the income tax challan after online payment?

Taxpayer can download the challan receipt (pdf file) by login into the e-Filing portal

Navigate to e-File > e-Pay Tax > Payment History menu, and click on three dots > Download under the Actions column for the challan selected.

Are there any transaction charges levied on income tax payments?

There are convenience charges and goods and services tax (GST), which is applicable as per the terms and conditions prescribed by the respective Originator Bank and subjective to certain payment methods.

Which are the payment methods available under the E-Filing portal?

Tax payments can be made using:

Debit Card and Net Banking from an authorized bank,
RTGS/NEFT
Payment Gateway (includes Debit Card / Credit Card / Net Banking of Non-Authorized Banks or UPI)

Got Questions? Ask Away!

  1. Hey @Hemanth_S,

    The E-mail generated is regarding a tax payment that was initiated but was not completed. However, in case you have already paid the tax and the challan has been generated, there is no action required to be taken from your end.

  2. Hi @dontknow

    It seems to be like a reminder email from the ITD for the challan generated by you but the payment is not done.

    You will be able to see your challan details on your e-filing portal.

    In case you’re not aware of this, as mentioned in the email please reach out to the ITD on the mentioned number.

  3. I paid self assessment tax for AY2023-24 in July23 online & filed my return in which the ax paid was auto captured by the system. However on sept23 second week i received a mail from tax depp stating that the amount of self assessment tax paid is kept on hold as bank has not responded so contact bank. E mail query to bank was confirmed as intimated to tax deptt, please contact recipient. Tax challan status still shows as no record found. Please inform what is the remedy to further resolve the impasse.

  4. Hey @A_K_Lalla,

    In such a case, you can confirm with the bank if the payment was successful and check if the amount is debited from your account.

    If the payment was successful, you can raise a grievance on the IT portal and get in touch with them on the helpline number as well. Moreover, you can also get in touch with your AO(assessing officer) and seek guidance.

  5. Hello @Robin_Ghosh,

    No, Self Assessment Taxes paid cannot be carried forward to the next financial year.

    If there had been excess TDS, that can be carried forward.

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