eWay Bill Login : Forgot Username/Password Or TRANS ID

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Maharshi Shah

e-Way Bill Portal
EWB Login
Last updated on April 23rd, 2021

On registering on the eWay Bill Portal, the registered businesses and unregistered transporters receive a User ID and are able to set a password for themselves so they can login to the portal. Additionally, unregistered transporters obtain a Transporter ID or TRANS ID. All three credentials are extremely important in order to Generate an EWB. However, it can be a problem if the user forgot the username or TRANS ID or the password. Moreover, if the password is wrongly entered three times continuously, then the EWB portal will freeze. Hence, the user will not be able to take any action on the portal for the next 5 minutes.

Steps to Recover Username on the EWB Portal

  1. Visit the EWB portal

    Visit the e-Way Bill Portal Login page. Click on the “Forgot Username” option.e-Way-Bill-Login-Page

  2. Enter the required details

    Enter the GSTIN or the Transporter ID and the registered mobile number in the respective fields. Enter the captcha code from the image and click on “Go.”e-Way Bill - Forgot Username Page

  3. Intimation received

    Once the application is submitted, the user receives an SMS on their registered mobile number.

Steps to Generate New Password on the EWB Portal

e-Way Bill Login Page - User forgot password
e-Way Bill - Forgot Password Page

Steps to Recover TRANS ID from the EWB Portal to Login to the eWay Bill Portal

e-Way Bill - Forgot TRANS ID Page

After the completion of this process, you will receive TRANS ID via SMS on your registered mobile number.


Whenever I try to log into the EWB portal account, the system says “Invalid login. Please check your username or password. How should I resolve this issue?

This indicates that you are trying to Log into the EWB Account with an incorrect username or password. Please check the username and password being used to login to the system. If you have forgotten the username or password, then use the ‘Forgot Trans ID’ or ‘Forgot Password’ facility provided on the portal to recollect your username or create a new password accordingly.

Whenever I try to log in to my account, the system says “Your account has been frozen.” How should I resolve this issue?

This is indicating that your account has been frozen because you might have canceled your registration or your GSTIN has been de-activated in the GST Common Portal. Visit the GST Common Portal to find the status of your GSTIN under the “Search Taxpayer” tab. In case you are able to Log in on the GST Portal but are not able to log on to the e-Way Bill portal, please lodge your grievance at the portal.

Got Questions? Ask Away!

  1. Hey @ViraajAhuja47

    Yes. All the registered persons under GST must register on the portal of e-way bill using their GSTIN. Once GSTIN is entered, the system sends an OTP to the registered mobile number, registered with GST Portal and after authenticating the same, the system enables you to generate your username and password for the e-way bill system.

    After the generation of the username and password of your choice, you may proceed to make entries to generate an e-way bill.

    Hope this helps!

  2. Hey @HarshitShah

    The validity period of the e-Way Bill is calculated on the basis of ‘approx. distance’ entered while generating the e-Way Bill. For every 100 KM, one day is a validity period for the e-Way Bill as per rule and for part of 100 KM, one more day is added. For example, If approx. distance is 410KMs then the validity period is 4+1 days.