TRACES : Download and install WebSocket emSigner

TRACES means TDS Reconciliation Analysis and Correction Enabling System. It is the online portal for administration and implementation of TDS (Tax Deducted at Source) and TCS (Tax Collected at Source). To Register DSC on TRACES or for KYC validation using DSC, it is mandatory to download and install WebSocket emSigner. Thus, the deductor should download the WebSigner Utility from his/her account on TRACES.

Steps to Download and Install emsigner

  1. Log in to TRACES

    Log in to TRACES – Enter User Id, Password, TAN or PAN and captcha

  2. Navigate to Requested Downloads

    Therefore, go to Downloads > Requested Downloads

  3. Download the Websigner utility

    Thus, click on the ‘Click here’ button to download the WebSigner Utility

  4. TRACES Websigner Setup V2.0

    Click on the “TRACES Websigner Setup V2.0” to download the Emsigner setup.

  5. Install the software

    Click on the “RUN” option after downloading the file.

  6. Ensure the following requirements are available before installing the software:

    – JRE 7 or above (version 32-bit only) in your machine
    – Internet connectivity (without any proxy)
    – Admin rights on the machine

  7. Unzip the file

    Unzip the setup file and click open the executable file and click on the option “RUN” to start the installation process.

  8. Download procedure

    Select the destination location and click on “Next

  9. Install the software

    Click on the option to install the software.

  10. Complete the installation process

    After the installation process is complete, click on the option “Finish

  11. Select the DSC certificate and enter the password

    When you log in to TRACES, use the digital signature certificate. Hence, the WebSocket emSigner window will appear. Hence, select the relevant DSC certificate and enter the password

DSC Application for Residents
Expert Assisted Class II Digital Signature Certificate(DSC) Application for Residents.
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DSC Application for Residents
Expert Assisted Class II Digital Signature Certificate(DSC) Application for Residents.
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What are the system requirements to download and install WebSocket EmSigner?

The following are the system requirements to download and install the websocket emsigner:
1. Google Chrome and Mozilla Firefox browser
2. JRE 7 or above (version 32-bit only)
3. Internet connectivity (without any proxy)
4. ADMIN rights on the machine

How to resolve “Error in establishing connection with TRACES Websocket Esigner” on TRACES?

This is a technical error. Therefore, please ensure that WebSigner Setup is installed and service is running on your machine. Also, ensure that there are no proxies enabled on the browser while doing DSC activities. Here are the steps to resolve the error:
1. Uninstall the Java Utility and EmSigner
2. Install JAVA 8 Update 162 32-bit version only
3. Download TRACES Web Signer Setup V 2.0 setup file from TRACES
4. Install DSC drivers on your computer
5. Update your Chrome (if it is of Older version)
6. Clear cache & cookies from your browser
7. Restart your computer
8. Run EmSigner as administrator

Got Questions? Ask Away!

  1. Hey @HarishMehta

    Taxpayers or deductee cannot directly download form 16/form16A, the option to download Form 16/ 16A has been given to the Deductor. So, if you need Form 16 / 16A for TDS deducted by your current or previous employer or deductor you will have to contact them for the same. There is no option available on TRACES whereby you can download it yourself.

    Hope this helps!

  2. Hey @Dia_malhotra

    Yes, individuals can still register as a taxpayer on TRACES even if they do not have TAN of the deductor by providing:

    • Assessment Year
    • Challan Serial Number and
    • Amount of tax you have paid

    Hope this helps!

  3. saad says:

    In my Justification Report it shows an interest payable error whereas I’ve already paid the interest for that particular month According to the regulations what could be the reason for this?

  4. Hi @saad,

    According to regulations, interest payment default/errors may arise due to error in challan details , short deduction, short payment, late deposit of TDS amount. Here, you can file correction statement and revise the return.

    Hope this helps!

  5. The USB e-pass 2003 token device is particular type of a DSC.

  6. Hi @nisshant

    26QB is the challan cum return statement. As soon as you file the form, TDS amount paid by you gets utilized. There are few corrections that are allowed in form 26QB. You can refer to the article below. You cannot get the refund of the taxes paid through an online method. You can contact concerned Assessing Officer (AO) of the Income Tax Department (ITD).

    You can also contact Aaykar Sampark Kendra (ASK) on Toll Free No. 1800-180-1961 to ask for help.

    Hope this helps!

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