How to reset TRACES Deductor password?

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Sakshi Shah

TDS
TRACES
TRACES Login
TRACES Registration
Last updated on April 27th, 2021

TRACES means TDS Reconciliation Analysis and Correction Enabling System. It is the online portal for administration and implementation of TDS (Tax Deducted at Source) and TCS (Tax Collected at Source). To avail of the services on TRACES, it is mandatory to register on the portal. He/She can login to the TRACES account using user id, password, and TAN. If he forgets the user id or password, he/she has the option to reset it.

Steps to reset deductor password on TRACES

  1. Visit the TRACES portal

    Go to the TRACES website. The home page of TRACES will appear on screen. Click on ‘Continue’ on to proceed furtherTRACES Home Page - Deductor Forgot Password

  2. Deductor forgot password

    Click on Forgot Password > Deductor on the home page or click on Forgot Password on the login page

  3. Enter the required details

    Enter User Id, TAN of Deductor, captcha text and click on ProceedTRACES - Deductor Forgot Password - Enter User ID & TAN

  4. KYC verification

    The system auto-populates a Financial Year, Quarter and Form Type. You need to complete the KYC verification for the same. Enter the Token Number of a Regular (Original) TDS Return
    Note: Enter the Token Number manually. Do not Copy/Paste. Enter Token Number of an original TDS return and not corrected return
    TRACES - Registration_Enter Token Number

  5. Enter the CIN details

    Under Part 1, enter Challan Identification Number (CIN) details of a challan used in the TDS return:
    1. BSR Code or Receipt Number
    2. The date on which tax is deposited – enter in dd-mm-yyyy format eg: 10-Jan-2019
    3. Challan serial number or DDO serial number – 5 digit number eg: 00025
    4. Challan amount or Transfer voucher amount – enter the amount with decimal places eg: 1569.00
    5. CD Record Number – It is not mandatory to enter this. It should be filled when the same challan is mentioned more than once in the statement (TDS Return)TRACES - Registration_Enter Challan details

  6. Enter PAN amount combination for challan

    Under Part 2, enter unique PAN-Amount Combination for Challan:
    1. If there is no valid PAN in the challan details, select the checkbox
    2. PAN as in Statement – Enter the valid PAN reported in TDS Return. You can enter details of a maximum of 3 valid PANs. If there are less than three combinations, enter all combinations (one or two)
    3. Total Amount Deposited – Enter the TDS deposited for the PAN. Enter the amount with decimal places eg: 1569.00TRACES - Registration_Enter PAN-Amount details

  7. Authentication code

    The system validates the KYC information and generates an Authentication Code which is valid for the same calendar day for same form type, financial year and quarter

  8. Enter the OTP

    The registered mobile number of the Deductor will be auto-populated on the screen. You can edit the value and click on ‘Proceed’ for OTP (One-Time Password). Enter the OTP and click on Next.TRACES - Deductor Forgot Password - Enter Mobile OTP

  9. Reset your password

    You can now reset your password and click on ‘Confirm’. Success message that the password is changed successfully will appear on the screen.TRACES - Deductor Forgot Password - Reset Password

  10. Login to TRACES account

    You can now login to your account on TRACES as a Deductor with the new passwordTRACES Login Page - Deductor Forgot User Id

FAQs

How can I change the password for my TRACES account?

To change the password of your account on TRACES, follow the process of ‘Forgot Password’. Click on ‘Forgot Password’ on the login page, complete KYC verification, enter the registered mobile, generate and enter the OTP. You can then create a new password. A notification intimating the change in password will be sent on email and mobile. To refer to the process in detail, refer to the article above.

I am a registered deductor on TRACES. I am getting an error message ‘Your account has been locked’. What should I do?

If you have tried to login into the account five consecutive times with incorrect login details, the system would lock the account. You should wait for 1 hour for the account to be unlocked again. The deductor can use the ‘Forgot Password’ option to reset a new password to login into the account.

How can I recover my traces user name?

To reset the username on TRACES, click on ‘Forgot User ID’ on the login screen. You need to complete the verification process by entering the challan details and PAN-Amount combinations from the TDS Return filed. 

Got Questions? Ask Away!

  1. Hey @HarishMehta

    Taxpayers or deductee cannot directly download form 16/form16A, the option to download Form 16/ 16A has been given to the Deductor. So, if you need Form 16 / 16A for TDS deducted by your current or previous employer or deductor you will have to contact them for the same. There is no option available on TRACES whereby you can download it yourself.

    Hope this helps!

  2. Hey @Dia_malhotra

    Yes, individuals can still register as a taxpayer on TRACES even if they do not have TAN of the deductor by providing:

    • Assessment Year
    • Challan Serial Number and
    • Amount of tax you have paid

    Hope this helps!

  3. Avatar for saad saad says:

    In my Justification Report it shows an interest payable error whereas I’ve already paid the interest for that particular month According to the regulations what could be the reason for this?

  4. Hi @saad,

    According to regulations, interest payment default/errors may arise due to error in challan details , short deduction, short payment, late deposit of TDS amount. Here, you can file correction statement and revise the return.

    Hope this helps!

  5. The USB e-pass 2003 token device is particular type of a DSC.

  6. hello, i want to cancel the TDS on sale of property (26QB) which i created in hurry. i have made login and tried the TRACES refund option. But the total amount of TDS is “Consumed” and Max refund amount is zero.
    What is my option now? TDS was paid on 16th Oct ( 6 days back). Hoping for a solution on this.

  7. Hi @nisshant

    26QB is the challan cum return statement. As soon as you file the form, TDS amount paid by you gets utilized. There are few corrections that are allowed in form 26QB. You can refer to the article below. You cannot get the refund of the taxes paid through an online method. You can contact concerned Assessing Officer (AO) of the Income Tax Department (ITD).

    You can also contact Aaykar Sampark Kendra (ASK) on Toll Free No. 1800-180-1961 to ask for help.

    Hope this helps!

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