The sub-users can be created using the same GST Number – GSTIN as that of the original user. The sub-user can use the same login credentials created originally and perform the same actions as per the access that is given to them. However, the sub-user is restricted from Rejecting any e-Way Bill.
Steps to Create Multiple Sub-Users on the e-Way Bill Portal
- Visit the e-Way bill portal
Visit the e-Way Bill Portal and login to your account. Click on the “Create Sub-User” option from the “User Management” drop-down list.
- Validate details
Enter the OTP sent to the registered e-mail ID/mobile number and click on the “Validate” option.
- Sub-user availability
Enter the sub-user name and click on “Check” to verify its availability.
- Enter the required details
Enter the name of the user and their designation in the respective field. Additionally, enter their mobile number and e-mail ID.
- Place of business
Select the place of business for which the sub-user is enabled to generate e-Way Bills.
- Available functions to the Sub-User
Moreover, select the functions that are available to the sub-user on the EWB portal. Finally, click on the “Submit” option.
The sub-user created will receive a password after the completion of the process. In case of any error, a pop-up message appears on the screen.
Steps to Freeze the Sub-User
- Step 1: Therefore, after logging in to the portal, select the “Freeze Sub-User” option from the “User Management” drop-down list.
- Step 2: Hence, select the sub-user you wish to freeze from the list of sub-users shown to you.
- Step 3: Finally, click on the option “Freeze” located at the bottom of the page. Thus, freezing the sub-user will restrict their access to all the functions available on the e-Way Bill Portal.
The taxpayer or the authorized person cannot operate the e-Way Bill Portal on every occasion. In such cases, he can authorize his staff to do so. The main user can also create multiple sub-users and assign different roles to them. Moreover, this facility helps the main user to monitor the activities done by sub-users. However, the main user should ensure that whenever an employee is transferred or resigned, the sub-user account is frozen/blocked to avoid misutilization.
For every principal/additional place of business, the user can create a maximum of 3 sub-users. That is, if the taxpayer has only (one) principal business place (and no additional place of business), he can create 3 sub-users. If the taxpayer has 3 additional places and one principal place of business ( ie 4 places), then he can create 12 (4 X 3) sub-users.