e-Way Bill Portal : Create or Freeze Sub Users

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Maharshi Shah

e-Way Bill
e-Way Bill Portal
EWB Sub-User
Last updated on April 23rd, 2021

The sub-users can be created using the same GST Number – GSTIN as that of the original user. The sub-user can use the same login credentials created originally and perform the same actions as per the access that is given to them. However, the sub-user is restricted from Rejecting any e-Way Bill.

Steps to Create Multiple Sub-Users on the e-Way Bill Portal

  1. Visit the e-Way bill portal

    Visit the e-Way Bill Portal and login to your account. Click on the “Create Sub-User” option from the “User Management” drop-down list.e-Way Bill Portal - Create Sub-User Option

  2. Validate details

    Enter the OTP sent to the registered e-mail ID/mobile number and click on the “Validate” option.e-Way Bill Portal - Enter OTP To Complete The Validation Process

  3. Sub-user availability

    Enter the sub-user name and click on “Check” to verify its availability.e-Way Bill Portal - Sub-User Name

  4. Enter the required details

    Enter the name of the user and their designation in the respective field. Additionally, enter their mobile number and e-mail ID.e-Way Bill Portal - Sub-User Details

  5. Place of business

    Select the place of business for which the sub-user is enabled to generate e-Way Bills.e-Way Bill Portal - Place of Business for Sub-user

  6. Available functions to the Sub-User

    Moreover, select the functions that are available to the sub-user on the EWB portal. Finally, click on the “Submit” option.e-Way Bill Portal - Functions of sub-user

The sub-user created will receive a password after the completion of the process. In case of any error, a pop-up message appears on the screen.

Steps to Freeze the Sub-User

e-Way Bill Portal - Freeze Sub-User Option

FAQs

Why do I need sub-users?

The taxpayer or the authorized person cannot operate the e-Way Bill Portal on every occasion. In such cases, he can authorize his staff to do so. The main user can also create multiple sub-users and assign different roles to them. Moreover, this facility helps the main user to monitor the activities done by sub-users. However, the main user should ensure that whenever an employee is transferred or resigned, the sub-user account is frozen/blocked to avoid misutilization.

How many sub-users can be created?

For every principal/additional place of business, the user can create a maximum of 3 sub-users. That is, if the taxpayer has only (one) principal business place (and no additional place of business), he can create 3 sub-users. If the taxpayer has 3 additional places and one principal place of business ( ie 4 places), then he can create 12 (4 X 3) sub-users.

Got Questions? Ask Away!

  1. Hey @ViraajAhuja47

    Yes. All the registered persons under GST must register on the portal of e-way bill using their GSTIN. Once GSTIN is entered, the system sends an OTP to the registered mobile number, registered with GST Portal and after authenticating the same, the system enables you to generate your username and password for the e-way bill system.

    After the generation of the username and password of your choice, you may proceed to make entries to generate an e-way bill.

    Hope this helps!

  2. Hey @HarshitShah

    The validity period of the e-Way Bill is calculated on the basis of ‘approx. distance’ entered while generating the e-Way Bill. For every 100 KM, one day is a validity period for the e-Way Bill as per rule and for part of 100 KM, one more day is added. For example, If approx. distance is 410KMs then the validity period is 4+1 days.