e-Compliance Portal: Access and Submit Confirmation Response

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Nireka Dalwadi

The Income Tax Department Receives information from various sources such as SEBI, CBIC, MoMSME, etc. through it’s data partnerships.

Using the e-campaign tab of the compliance portal, the Income Tax Department seeks feedback on these data points from the taxpayer. The ITD usually contacts the taxpayer via e-Mails, SMS, phone calls, notices, and letters to visit the compliance portal and submit the response against the identified issue.

Certain transactions reported to the Income Tax Department (ITD), in an FY, are displayed to the taxpayer for a confirmation response. These transactions are considered not in line with the profile of the taxpayer based on pre-defined rules. The options of feedback are mentioned under the e-Campaign option under the Compliance Portal home page.

Steps to access and submit a response on e-compliance portal

  1. Login to Income Tax Portal

    Login to incometax.gov.in using your PAN/Aadhaar and OTP/password. Navigate to ‘Pending Actions’ > ‘Compliance Portal’ > Select the relevant e-campaign
    login to Income Tax portal to access e compliance portal

  2. Select the relevant e-campaign

    Choose the relevant e-campaign and click on ‘Provide Feedback in AIS’

  3. Select the Information Category

    The information for which you would have received communication would be marked as with an ‘e’.

  4. Select the Transactions

    The transactions for which the feedback is required would be marked as ‘Expected’

  5. Select the Response and Submit

    Based on your response, select the most appropriate option from the following
    Information is correct
    Income is not taxable
    Information is not fully correct
    Information relates to other PAN/year
    Information is duplicate/included in other displayed information
    Information is denied


What is compliance portal in Income Tax?

The identified non-filers are informed by SMS, e-mails, and letters in batches. In case a notice is issued, the assessee can view detailed information on the income tax e-Filing portal by logging into the account. You can also file a response on the portal.

How do I respond to Income Tax compliance?

You can view the notice and post a reply in the section “View and Submit Compliance.” Under the ‘View and Submit Compliance’ tab, you will find a “Filing of Income Tax return” option through which you can provide the response related to ITRs. You can either choose: ‘ITR has been filed’ or ‘ITR has not been filed’.

What happens if I don’t respond to the notice within 30 days?

In case, no response is received within 30 days of the issue of this intimation, the return of income will be processed after making necessary adjustment(s) u/s 143(1)(a) of Income Tax Act, 1961 without providing any further opportunities in this matter.

Got Questions? Ask Away!

  1. Hey @TeamQuicko

    What is the time limit in which I need to respond to the notice under section 139(9)?

  2. How can I respond to the notice received online?

  3. How much time it will take to process the refund once response to notice u/s 139(9) is filed?

  4. Hey @HarshitShah

    It is very common to receive a notice from the Income Tax Department. The notice sent to you might be a routine inquiry or a request for clarification. There is no need to worry when you get a notice from the Income Tax Department. You will have 15 days time in which you will need to respond to the notice/file revised ITR.

    Hope this helps!

  5. Hey @SonalYadav

    You can login to your account on the Income Tax e-filing website by entering your credentials i.e. User ID (PAN), password, and captcha code.

    Next, you need to click on the ‘e-file’ tab and select ‘Response to outstanding Tax Demand’ option.

    Hope this helps!

  6. Hey @ViraajAhuja47

    In case of any defects in the Income Tax Return, Assessing Office can issue notice u/s 139(9). If you have filed a return within 15 days of issue of notice, then it will generally take 60 days to process the return once it is sent for processing.

    Hope this helps! :slight_smile:

  7. Hey @HarishMehta

    It is mentioned in the notice that in case one does not respond in the stipulated time, the return will be processed by restricting the credit for the TDS proportionately.

    To give an example: There are 2 incomes mentioned in Form 26AS as below:

    Salary from A - 100000 & TDS deducted - 10000
    Salary from B - 200000 & TDS deducted - 20000

    In case you have not reported either of the above income in ITR then you may receive a notice for the mismatch.

    Thus, in the above example if you don’t respond in the time, then ITD will add the income of both of the above but will not give the credit of TDS not mentioned in ITR and process the return.

    Hence, it is always advisable to respond to the Income Tax Notice in the given time period.

    Hope this helps!

  8. Hi @Shweta_Saini ,

    Notice u/s 144(1) is issued in the following cases:

    -When ITR is not filed within due date by a taxpayer
    -When a taxpayer fails to provide a response to an inquiry of AO (Assessing Officer) for filed ITR,
    -When a taxpayer fails to provide a response to assessment notice for filing ITR.

    Here, AO can assess the total income or loss of a taxpayer based on the information gathered by them. AO usually gives the taxpayer an opportunity to present their case and provide necessary documents. Hence response to 144(1) can be given after looking at the cause of the notice and with supporting documents.

  9. Hey @SreeSSXP

    Since you had high value transactions and ITR has not been filed for AY 2020-21, ITD has flagged your PAN. Thus, you have to file ITR before March 31, 2021 and respond to the transactions on IT Portal.

    You can reach out to us on help@quicko.com or alternatively get in touch with us at +91-7575831310 so someone from our team can get in touch with you for process, pricing and discounts?

  10. Hi @Chisel_vidz,

    You may have received the SMS from the Income Tax Department if you had high-value transaction during the financial year

    You may file a revised return rather than waiting for ITD to respond since today (31st March 2021) is the last day to file a revised return for AY 2020-21.

    You can logon to Quicko and file a revised return yourself or get in touch with an expert.

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